GENERAL TERMS OF SALE FOR ONLINE PURCHASE ON THE WEBSITE WWW.SLACK-INOV.COM
VAT n. 04195110160
"SLACKIT" makes available to all the users the possibility to buy online on the www.slack-inov.com the branded products (hereafter "products")
1) General notes
These general terms of sale (hereafter "General Terms") are regulated by the Italian Consumer Code (Legislative Decree No. 206/2005 and following changes or additions) and by e-commerce Italian law (Legislative Decree n. 70/2003 and following changes or additions) which can be applied exclusively to remote online retail sales of the Products as identified and listed in the slack-inov www.slack-inov.com website.
Such terms, however, apply exclusively to contracts concluded with consumers, as identified in art. 3 lett a) Italian Consumer Code; different is for the Professional-Client, as showed in dedicated terms of condition on the website.
Without prejudice to the possibility for SLACKIT of changing at any moment the present General Terms, in case of variations will be applied to the order terms posted on the Website at the time of sending the order to the Client (hereafter “Client”).
2) Contract’s subject
With the present General Terms of Sale, SLACKIT remotely sells and the Client remotely purchases the Products and the Services at respective Prices as stated in the relative website.
The purchasing contracts concluded on the Website and concerning Products and related Services (hereafter "Contracts") will be concluded with SLACKIT SRL.
Before confirming his order, the Client undertakes to examine the present General Terms of Sale, in particular the pre-contractual information provided by SLACKIT and to accept by affixing a flag in the indicated box.
By checking the box “I agree with the general terms of sale” upon the order’s confirmation, the Client declares to have seen and to accept without reserves to terms and to privacy statement.
A copy of the terms of sale will be available (in PDF version) on the reference websites, in order to permit to the Client to archive it as provided in art. 51 p. 1 Legislative Decree n. 206/2005, as modified by Legislative Decree n. 21/2014.
3) Pre-contractual data for the consumer underart. 49 Legislative Decree n. 206/2005
The Client, before the conclusion of the purchase contract, examine the goods’ features described in the single forms produced upon the Client’s choice.
Before the contract’s conclusion and before validating the order confirmation with the “obligation of payment”, the Client will be informed about:
- the total price of goods inclusive of taxes, with the shipping details and any other costs;
- the methods of payment;
- exclusion of the right of withdrawal for the tailored products;
- the existence of a legal guarantee of conformity for purchased products.
The Client can always, and anyway before the contract’s conclusion, make use of data concerning the SLACKIT Company as geographic address, telephone number and fax number, e-mail; and also, the following information:
Office: Chemin des Évêques, 38660 Saint-Bernard, France.
Logistics: San Giovanni Bosco,32 24026 Leffe, Italy.
VAT n. 04195110160
The orders will need to be made on-line using the order process in this website.
The Client concludes successfully the Order Procedure if the Website doesn’t show any error message (the system can’t detect the errors which refer to data entered by the Client in the billing address and shipment’s fields).
5) Contract’s conclusion and validity
The Purchase Contract will be considered concluded between SLACKIT and the Client when SLACKIT will receive the order.
The system will confirm the Order’s receipt with the automatic dispatch of an e-mail (hereafter “Order Confirmation”) to the e-mail address indicated by the Client.
The SLACKIT Company reminds to the Client to look very closely and check the accuracy of the Order Confirmation’s data and to communicate to SLACKIT within 24 (twenty-four) from its reception possible corrections.
The Order Confirmation, communicated by SLACKIT, will need to be used by the Client in any connection with SLACKIT.
SLACKIT undertakes to describe and show the articles sold on the website in the better way possible. Nevertheless it could present some errors, inaccuracies or small differences between the website and the actual product.
The photos of the products displayed on www.slack-inov.com can’t form part of the contract as exclusively representative.
6) Method of payment
Any payment made by the Customer may be made solely by means of the credit cards listed on the website www.slack-inov.com, with bank transfer, or PayPal payment method or with payment on delivery.
In case of payment by credit card, the amount of the order will be actually charged only when the order will be complete and ready for the shipment.
In case of payment with Paypal, the amount will be effectively be debited at the time SLACKIT will send the order confirmation e-mail.
For communications relating to payment and the data provided by the Customer at the time it takes place are used special secure lines. The security of payment by credit card is guaranteed by VBV (Verified by VISA) and SCM (Security Code) certifications.
All Products Prices indicated on the Website’s section "Products" are inclusive of VAT.
The delivery price (hereafter "Delivery Price") and the further SLACKIT Services costs, as indicated in the following articles of the present General Terms of Sale, at the expense of the Client and are adequately detailed in the Purchase Order.
To Products and Services is applied the Price shown on the Website, at the time of dispatching the Order, without any consideration of previous offerings or any Price changes made subsequently.
In case of IT, manual, technical or no matter what else kind of error which could cause a substantial and unexpected change (for SLACKIT) of the sale price, making it exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled, and so the contingent amount paid by the Client will be, in that particular case, refund.
8) PRODUCT DELIVERY
SLACKIT will deliver (hereafter “Delivery Service” or just “Delivery”) by means of carriers.
The Customer is therefore obliged to check that the packaging is intact and clean and that the goods received correspond to the order.
In case of visible flaws, like mistaken quantity and/or mistaken Product and/or not intact packaging, SLACKIT requires to the Client to signal these anomalies on the transport document, writing WITH RESERVE, and to contact SLACKIT to references indicated in the website.
In any case, the delivery planning as regards mode, date and time is at the discretion of the company in the respect of the terms defined at the time of the order.
Anyway, at the time of the delivery, it's always requested the presence of the customer or the presence of a trusted person designated by the same.
However, at the Delivery time will be indicated the estimated delivery date; this date, anyway, is approximate, that’s why SLACKIT cannot be responsible for any contingent delivery time variation.
In the matter of Delivery method, SLACKIT will be dispensed with any liability in case of delay caused by events, facts, and circumstances unpredictable at the single Purchase Contract conclusion, inevitable and also out of SLACKIT’s control (for example: vehicles malfunctions, strikes, revolts, natural disasters, etc.).
In these cases SLACKIT will promptly inform the Client about a new time limit within the Delivery will be made and do its utmost in order to respect all the obligations as written in the Purchase Contract.
9) Delivery costs
The delivery costs (hereafter "Delivery Costs") are charged to the Customer unless otherwise provided in the Purchase Order and in the following Order Confirmation.
10) Right of withdrawal
If you are a European Union country consumer, you have the right to cancel the order you have made with us under the Consumer Protection (Distance Selling) Regulations 2000 (DSRR) as endorsed and further specified in Articles 64 and following of Legislative Decree no. 206/2005 ("Consumer Code"). If you wish to cancel your order under the Distance Selling Regulations, you have time 10 working days from the day you receive the products to withdraw from the contract. In this case, you will be fully refund. Please attend the following procedure for returning goods:
Within 10 working days from the day you receive the Products, you have to inform us by e-mail or in writing by registered mail with return receipt within the following 48 hours at:
SLACKIT srl Via San Giovanni Bosco 25, 24026 Leffe (Bg) Italy
The customer must always return the products purchased at address above to request refound. In all cases, the products must be in the same condition and the same packaging in which they were originally, and must not have been used or worn or washed. If you decide to return your goods within the meaning of the Distance Selling Regulations all shipping costs incurred at the time of your order will be fully refunded to you.
The cost that you will incur to return the products is at your charge. Please consider that as long as the products remain in your possession, you are required to keep them safe and in good condition. Normally, we will process your refund within 30 days from the date you exercised your right of withdrawal, without additional charge, by crediting on the same payment instrument used for the balance of the order.
11) Legal Warranty
The Client Consumer has the right to benefit from the legal warranty as disposed by the Italian Consumer Code in artt. from 128 to 132.
That Warranty disposes, also, that the Consumer, on pain of loss, signals to SLACKIT the contingent lack of compliance pinpointed by the Consumer in the purchased Product within 2 (two) months from the discovery moment (ex art. 132, Italian Consumer Code) and, however, not beyond 2 (two) years after the product delivery.
After that report, the Consumer will have the right to ask for the reparation or substitution of the Product.
So, under the present Legal Warranty, SLACKIT is responsible for lacks of compliance that propose within 2 (two) years from the Product’s Delivery. So, beyond that limit, SLACKIT won’t be responsible for lacks of compliance pinpointed by the Consumer.
After the Client’s report, SLACKIT will verify the effective existence of a lack of compliance.
In the case that in order to make the previously mentioned verifications the SLACKIT personnel go to the Client’s domicile - so the company incurs the costs of good’s restitution and isn’t found any lack of compliance - the costs necessary to intervene and any other will be charged on the Client.
In case of Product’s substitution or reparation, the warranty’s terms which refer to the substituted or repaired Product, are the same of the original product. Therefore, the legal warranty’s total biennial duration accrues from the Delivery of the original product.
In order to be able to avail the warranty it is recommended to exhibit the purchase document.
However, for the legal warranty discipline it needs to refer to provisions of Italian Consumer Code at artt. 128 and followings.
SLACKIT refuses any liability according to damages that could directly or indirectly arise to things or people from the lack observance of all the clarifications in the dedicated instructions consigned with the product, referring particularly to the terms of sale and the maintenance.
The present General Terms of Sale consist of all these clauses. If one (or more) clause among these is considered invalid or avoided by the law or after the decision of a Court with jurisdiction, the other dispositions will continue to be valid and effective.
13) Applicable Law and Court of Jurisdiction
The present General Terms of Sale are governed by Italian Law.
Every litigation will be devolved to the exclusive jurisdiction of the Court of the place of residence or domicile of the Client, if located in the territory of the Italian state.
However, it’s possible to recur optionally to the mediation procedure which refers to the D.lgs 28/2010, for the resolution of disputes referring to the interpretation end execution of the present Terms of Sale.
14) Personal Data Treatment
SLACKIT treats Client’s data accordance with the legal framework for data protection law, personal data, as specified in the website’s information.